FAQ

Shipping

Orders are shipped from Amsterdam, Netherlands using PostNL (Track’n’Trace Package 0-2kg). For details on shipping costs visit the PostNL calculator page and select your country.

If you are outside the EU, you may be liable to pay import tax on your order. Contact your post office for more information.

Shipping to the USA

Due to changes in De Minimis and tax rules in the USA, shipments to the USA will incur import tariffs. You will be charged a customs duty (tariff) on checkout, which is automatically added to the total.

More details can be found on the PostNL website.

Warranty and Returns

Units purchased from Cardinia Electronics come with a 6 month warranty and a 30 day return policy from the date of purchase. The warranty covers any manufacturing defects in the unit. It does not cover damage due to incorrect handling, modifications, etc.

Units returned under warranty will either be refunded, replaced, or repaired at our discretion. For returns, we’ll generally ask you to pay return shipping.